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GCN : October 2014
32 GCN OCTOBER 2014 • GCN.COM When people join the military, or even work for it as a contractor, they must sometimes expect to go to war and into harm’s way. What they don’t expect is for harm to come to them in a Washing- ton, D.C ., headquarters office. On Sept.16, 2013, at 8.13 a.m., Aaron Alexis, a civilian contractor who had been working temporarily at the Naval Sea Systems Command (NAVSEA) head- An IT office, thrust into the line of fire How a Navy information office answered the call of duty after tragedy struck NAVSEA headquarters Secretary of the Navy Ray Mabus speaks to Washington Navy Yard personnel during their first day back to work. to be delivered in December of 2015 when it integrates with other state pro- grams such as TANF, Women, Infants and Children, Supplemental Nutrition Assistance Program and the Low Income Energy Assistance Program. Management also used what it called Joint Application Design Sessions (JADS) to gather requirements for the exchange and provide a detailed analysis of what would be needed. The sessions were also used to make sure vendors and other stakeholders in the business community were onboard and fully involved in the decision making. At one time, 11 separate JADS were meet- ing simultaneously. The plan is for kynect to go mobile in 2015 with a location-aware app that will be able to tell individuals where they can get assistance with eligibility concerns and applications. And an even- tual issuer portal will allow insurers to come into the system and get informa- tion about who is enrolled, which will “give us a better way to work more closely and collaboratively with them,” Clarke said. — Brian Robinson NAVY.MIL
November and December 2014