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GCN : November and December 2014
optional art here, if available Briefing 4 NEWS ANALYSIS Hub to traffic frequent FOIA requests; NCSA's Brown Dog fetches files from the dark web; Texas detox: 6 ways to clean up aging IT. Features 20 GEOSPATIAL TECH GIS sparks tech fusion Agencies push geospatial data to the rank and file. Case studies 26 GAMIFICATION Hawaii wins with game- based citizen engagement Use of state's portal soars after applying game techniques to web services. 28 SOFTWARE SECURITY A sea change in Navy software management Navy cuts software vulnerabilities by checking code before deploying apps. 20 NOVEMBER/DECEMBER 2014 Inside GCN (ISSN 0738-4300) is published 11 times a year, monthly except Dec by 1105 Media, Inc., 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. Periodicals postage paid at Chatsworth, CA 91311-9998, and at additional mailing offices. Complimentary subscriptions are sent to qualifying subscribers. Annual subscription rates payable in U.S. funds for non-qualified subscribers are: U.S. $125.00, International $165.00. Subscription inquiries, back issue requests, and address changes: Mail to: GCN, P.O. Box 2166, Skokie, IL 60076-7866, call (866) 293-3194, outside U.S. (847) 763-9560; fax (847) 763-9564 or email GCNmag@1105service.com. POSTMASTER: Send address changes to GCN, P.O. Box 2166, Skokie, IL 60076-7866. Canada Publications Mail Agreement No: 40612608. Return Undeliverable Canadian Addresses to Circulation Dept. or XPO Returns: P.O. Box 201, Richmond Hill, ON L4B 4R5, Canada. HOW TO REACH THE STAFF Staff may be reached via e-mail, telephone, fax or mail. A list of editors and contact information is also available online at http://gcn.com/pages/contact.aspx E-MAIL: To e-mail any member of the staff, please use the following form: Firstinitiallastname@1105media.com VIENNA OFFICE: The Vienna Office is open weekdays 8:30 a.m. to 5:30 p.m. Eastern time. Telephone: (703) 876-5100; Fax (703) 876-5059; Mailing Address: 1105 Media Inc., 8609 Westwood Center Drive, Suite 500, Vienna, VA 22182-2215. CORPORATE OFFICE: (weekdays, 8:30 a.m. -- 5:30 p.m. PT) Telephone 818-814-5200; Fax 818-734-1522; 9201 Oakdale Avenue, Suite 101, Chatsworth, CA 91311 REPRINTS: For all editorial and advertising reprints of 100 copies or more and digital (web-based) reprints, contact PARS International, Phone (212) 221-9195, E-mail: 1105reprints@ parsintl.com/QuickQuote.asp EDITORIAL STAFF EDITOR-IN-CHIEF PAUL McCLOSKEY EXECUTIVE EDITOR SUSAN MILLER CONTRIBUTING WRITERS JOHN BREEDEN II, KATHLEEN HICKEY, WILLIAM JACKSON, STEPHANIE KANOWITZ, PATRICK MARSHALL, SHAWN MCCARTHY, JOHN MOORE, BRIAN ROBINSON EDITORIAL/ONLINE PRODUCTION CREATIVE DIRECTOR JEFF LANGKAU ASSISTANT DRAGUTIN CVIJANOVIC ART DIRECTOR SENIOR WEB BISWARUP DESIGNERS BHATTACHARJEE MARTIN PEACE PRESIDENT HENRY ALLAIN CO-PRESIDENT & ANNE ARMSTRONG CHIEF CONTENT OFFICER CHIEF REVENUE DAN LaBIANCA OFFICER CHIEF MARKETING CARMEL McDONAGH OFFICER VICE PRESIDENT EMILY JACOBS MARKETING CHIEF EXECUTIVE RAJEEV KAPUR OFFICER SENIOR VICE RICHARD VITALE PRESIDENT & CHIEF FINANCIAL OFFICER CHIEF OPERATING HENRY ALLAIN OFFICER EXECUTIVE MICHAEL J. VALENTI VICE PRESIDENT VICE PRESIDENT, ERIK A. LINDGREN INFORMATION TECHNOLOGY & APPLICATION DEVELOPMENT VICE PRESIDENT, DAVID F. MYERS EVENT OPERATIONS CHAIRMAN OF JEFFREY S. KLEIN THE BOARD www.gcn.com Volume 33 Issue 11 30 POLICING SYSTEMS Coplogic enlists citizens in crime fighting City's reporting portal boosts accuracy, saves manpower. 32 MUNICIPAL BROADBAND Upgrade turns bandwidth into revenue How Piqua, Ohio, made money by replacing aging SCADA network. Commentary 14 CYBEREYE Attacks on open source call for better software design. 16 INTERNAUT Workflow is key to case management in the cloud. 17 INDUSTRY INSIGHTS 8 ways to secure the Internet of Things. 34 EMERGING TECH Video game trains soldiers to work with canines. GCN NOVEMBER/DECEMBER 2014 • GCN.COM 3