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GCN : June 2015
BY STEPHANIE KANOWITZ INDUSTRY INSIGHT GCN JUNE 2015 • GCN.COM 3 FEATURES 16 The real killer app: Citizen service Here are some ways to take the guesswork out of developing user-centric mobile apps BY PAUL Mc CLOSKEY 22 Storage at (smaller) government scale To solve the ongoing storage challenge, smaller agencies often need look no further than the cloud BY WILL KELLY CASE STUDIES 25 NH preps agile, off-the-shelf solution for DMV New Hampshire’s DMV is speeding development of a new driver’s license system by adopting a commercial solution BY STEPHANIE KANOWITZ 26 Graphics acceleration takes VDI to new level Adding graphics acceleration to a Texas town’s virtual desktop system has improved the user experience BY HEATH DOUGLAS 28 Palm Springs police break free of paperwork SceneDoc’s mobile documentation platform lets police securely collect text, photos, video and audio in near-real time BY STEPHANIE KANOWITZ HOW TO 30 ‘Black clouds’ block all but authorized devices A new tool rejects the open communications of the Internet in favor of a default closed approach to traffic BY BRIAN ROBINSON GCN (ISSN 0738-4300) is published 11 times a year, monthly except Dec by 1105 Media, Inc. , 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. Periodicals postage paid at Chatsworth, CA 91311-9998 , and at additional mailing offices. Complimentary subscriptions are sent to qualifying subscribers. Annual subscription rates payable in U.S . funds for non- qualified subscribers are: U.S. $125.00, International $165.00. Subscription inquiries, back issue requests, and address changes: Mail to: GCN, P.O. Box 2166, Skokie, IL 60076-7866, call (866) 293-3194, outside U.S. (847) 763-9560; fax (847) 763- 9564 or email GCNmag@1105service.com. POSTMASTER: Send address changes to GCN, P.O. Box 2166, Skokie, IL 60076-7866. Canada Publications Mail Agreement No: 40612608. Return Undeliverable Canadian Addresses to Circulation Dept. or XPO Returns: P.O . Box 201, Richmond Hill, ON L4B 4R5, Canada. INSIDE BRIEFING 6 States turn to tech for tracking marijuana 7 Nanosatellite can act as ‘cell phone tower in space’ 8 Machine translation: Good enough for government work? Plus, Editor’s Note: IT for all levels of government. 9 New York to retain state workers’ email. And a new survey outlines top priorities for state and local energy systems. COMMENTARY 12 CYBEREYE The new perimeter and the rise of IDaaS 13 EMERGING TECH Can brain scans spot insider threats? 14 INDUSTRY INSIGHT Intelligence at the edge: 4 tips to begin exploring IoT 15 INDUSTRY INSIGHT 5 steps to building a microservices foundation WISH LIST 34 Emerging tech that we hope hits the public sector 0615gcn_003.indd 3 6/4/15 12:52 PM