by clicking on the page. A slider will appear, allowing you to adjust your zoom level. Return to the original size by clicking on the page again.
the page around when zoomed in by dragging it.
the zoom using the slider on the top right.
by clicking on the zoomed-in page.
by entering text in the search field and click on "In This Issue" or "All Issues" to search the current issue or the archive of back issues respectively.
by clicking on thumbnails to select pages, and then press the print button.
this publication and page.
displays a table of sections with thumbnails and descriptions.
displays thumbnails of every page in the issue. Click on a page to jump.
allows you to browse through every available issue.
GCN : June and July 2016
FEATURES 30 Mobile devices: A better route to ID security Advances in biometric authentication and smartphone technologies make the marriage of the two a strong platform for identity verification BY MARIA KOROLOV 36 The case for disappearing desktops Workspace-as -a-service platforms that incorporate desktop virtualization features are among the latest technologies to support the government’s growing mobile workforce BY PAUL Mc CLOSKEY 42 Blockchain on the government horizon The technology that powers bitcoin has the potential to address trust and security issues in government transactions BY BRIAN ROBINSON CASE STUDY 47 Michigan county database fights real estate fraud The Property Records Notification system allows homeowners to sign up for email alerts when property changes are recorded BY STEPHANIE KANOWITZ GCN (ISSN 0738-4300) is published 6 times a year, Jan/Feb, Mar/Apr, May, Jun/Jul, Aug/Sep, and Oct/Nov by 1105 Media, Inc. , 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. Periodicals postage paid at Chatsworth, CA 91311-9998 , and at additional mailing offices. Complimentary subscriptions are sent to qualifying subscribers. Annual subscription rates payable in U.S . funds for non-qualified subscribers are: U.S . $125.00, International $165.00. Subscription inquiries, back issue requests, and address changes: Mail to: GCN, P.O . Box 2166, Skokie, IL 60076-7866, call (866) 293-3194, outside U.S . (847) 763-9560; fax (847) 763-9564 or email GCNmag@1105ser vice.com. POSTMASTER: Send address changes to GCN, P.O . Box 2166, Skokie, IL 60076-7866. Canada Publications Mail Agreement No: 40612608. Return Undeliverable Canadian Addresses to Circulation Dept. or XPO Returns: P.O. Box 201, Richmond Hill, ON L4B 4R5, Canada. INSIDE BRIEFING 10 What to look for in an open-data platform. Plus, can USPS put blockchain to work? 11 Make your nominations for the 2016 GCN dig IT Awards, and FAA opens up drone registration data COMMENTARY 12 CYBEREYE Preparations for next- generation encryption should start yesterday 29 EMERGING TECH Getting to gigabit Internet without fiber WISH LIST 50 Tech that we hope hits the public sector GCN JUNE/JULY 2016 • GCN.COM 3 Innovation in government: Serving the citizen Advances in digital services technology and the manner in which agencies are transitioning to digital are transforming how they serve their citizens. CUSTOM CONTENT: PRESENTED BY CARAHSOFT Learnmoreatcarahsoft.com/innovation. INNOVATION IN GOVERNMENT SPONSOREDCONTENT Advancesindigitalservices technology andthe mannerin whichagencies aretransitioningtodigital aretransforminghowtheyservetheircitizens. S-14 TheAgency Transition toDigital S-16 TheNewEra ofC i t i zen Engagement S-18 Improve Citizen Experience S-20 Using Technology toBetter Serve S-22 RaisetheBar onCustomer Service S-24 Reinventing Government Collaboration S-26 Createa Constituent Conversation S-28 One-on-One with Martha Dorris THE CITIZEN SERVING 0716gcn_003.indd 3 6/2/16 10:22 AM
August and September 2016