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GCN : April 2013
NETWORKING CASE STUDY 32 GCN APRIL 2013 • GCN.COM world of technology for our departments." The city, located on Florida's Atlantic coast, with a population of about 69,000, is not going far afield for the new infra- structure. The original network was built with Nortel equipment. Nortel Enterprise Solutions was acquired by Avaya in 2009, and Avaya was selected last year for the $200,000 upgrade project. The new net- work is built on Avaya's 5000, 4000 and 3000 series Ethernet switches, and 8100 series wireless LAN switches. TECH COST FACTOR "Price was probably at the top of the list" of factors in selecting a vendor, she said. "But we wanted quality and reliability, too." Resiliency is one of the selling points for the switches, according to Avaya. Switch clustering provides redundancy and en- ables active failover quick enough to sup- port time-sensitive services such as voice and streaming media. As many as eight switches, each with 128 gigabytes/sec throughput, can be stacked to provide up to a terabit of throughput. This throughput also can be turned down during off-peak times to reduce energy consumption. Improvements in throughput, reliabil- ity and the ability to prioritize services al- low the new equipment to accommodate changes in the way networks are being used, said Jake Power, Avaya's senior di- rector of networking product marketing. "The changes have been incredible in the last few years," he said, with the number of remote devices skyrocketing. WEB-BASED ADMIN TOOLS This performance can be supported by Web-based tools for administering and monitoring the network that enable poli- cies for controlling individual connec- tions. Security and access policies can be created to allow wireless guest log-ins to the network, so that employees and visi- tors can connect using their own devices in city buildings, with their access to re- sources monitored and controlled accord- ing to the security of device being used. When selecting the new technology, Gagner took advantage of the city's po- lice department, which a year earlier had upgraded its own separate network. The department also chose Avaya. The new network supports three main city govern- ment sites --- the city hall, the fire depart- ment with a secondary data center, and utilities buildings --- as well as 22 remote sites. The municipal network is connected to the Florida Lambda Rail high-speed fi- ber optic network in Palm Beach County. Installation of WiFi access points, which Gagner calls "the fun part" of the project, is the final part of the cur- rent phase of implementation. The next round of improvements will be replacing the current PBX phone system, which is expected to go out for bids in March. By taking advantage of the new network, the city expects to replace persons answering phones and expand customer services. But one of the biggest improvements in the new network is not technology related. "The peace of mind of almost 100 percent uptime," Gagner said, "has made a significant difference in our way of thinking." • NETWORK TRANSFORMATION AND MODERNIZATION Topics include: New demands drive network investments Network modernization: Where to begin? Wireless gets ready for prime-time Agencies prep for cloud complexity Voice, video poised for impact Read the full report at: GCN.COM/2013NetworkTransMod RESEARCH REPORT SPONSORED BY CDW-G AND EMC