by clicking on the page. A slider will appear, allowing you to adjust your zoom level. Return to the original size by clicking on the page again.
the page around when zoomed in by dragging it.
the zoom using the slider on the top right.
by clicking on the zoomed-in page.
by entering text in the search field and click on "In This Issue" or "All Issues" to search the current issue or the archive of back issues respectively.
by clicking on thumbnails to select pages, and then press the print button.
this publication and page.
displays a table of sections with thumbnails and descriptions.
displays thumbnails of every page in the issue. Click on a page to jump.
allows you to browse through every available issue.
GCN : June 2013
W I think that the mobility of today s worker is driving a lot of the need for uni ed communications, known as UC. People expect to see all of their information consolidated on multiple devices, so that wherever they are, they can access all of their information -- whether it s their voicemail, e-mail or their calendar and wheth- er it s through their smart phone, desktop, laptop, tablet or home computer. It s that "anytime, anywhere" communications idea that the industry has talked about for generations, but pepped up on steroids. W Building on that notion of "anytime, anywhere" communications, it s the ease of teams being able to get together across time and space in a virtual environ- ment. It s about bouncing ideas around in a virtual whiteboard environment, about writing and editing documents or proposals, about doing complex spread- sheet analysis, or about diving into databases or writing software. Anything you can do in a room, you can also do in a virtual room. at includes seeing the people with whom you are working. ese days, we have almost come to expect that when we re in a conference, we will have a little camera there -- whether it s on our phone or on our computer screen -- to share our image with the people with whom we re collaborating. It can help them if they have a plan for what it is that they are trying to accomplish. Not every person in an organization requires every conceivable bell and whistle. If an employee s job function doesn t require you to work in a team environment in the physical world, then the employee probably doesn t need a collaboration mechanism in the virtual world. e e - ciency comes from having a good understanding of the agency s business requirements and what it is trying to accomplish. en the agency can deploy the right ele- ments of UC to the right individuals in the right ways. ere s no one de nition of what constitutes all of the elements of UC. It is much more of a notion than a dis- crete set of capabilities. But what it points to is a vision for having interoperability across a series of applications that enable an agency s workers to be more productive. W Any time an agency tries to implement something like UC, the agency has an opportunity to take a look at its current business processes and gure out how the current operational model will bene t on a forward- looking basis. e agency should take a snapshot of where it is now and gure out what the end-state is and where the agency is trying to go. And then the agency needs to nd an industry partner so it can get a consultation on how its business elements could be automated so that it can better serve our citizens, the agency s constituency, or its business partner com- munity. Each agency really needs to think about UC in a holistic, 360-degree way, so that whatever UC the agency decides to acquire can be seamlessly adapted to its environment. A real bene t of UC occurs is when it feels like a natural, adaptive way to do business rather than feeling like something that has been added on. W ey should care about the security of the provider s environment. ey should make sure that things that are individually selected, as well as collectively selected, can interoperate with each other. And they should care that those tools are robust enough to handle the kinds of data ow and requirements that they have. ey also need to think through the kinds of role-based policies they are going to have. For example, should their UC capabilities operate in the same way on an employee-owned device as they would on a government-owned device? And do they want to establish particular security criteria for those mobile devices -- regarding logons, passwords, do- main requirements and so on -- to protect the integrity of government data and, at the same time, protect the privacy of users who may be bringing their own devices? ese considerations have to be part of the conversa- 1 2 3 4 5 Sponsored Content Unified Communications the PODIUM