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GCN : October 2013
Full 10 question interview online at: gcn.com/2013Uni edCommunications Uni ed communications is quickly emerging as the best path toward what is often called the extended enterprise. As agencies merge their voice, video and data networks, it becomes easier than ever to support employees wherever they might: in the of ce, on the road or at home. In this interview, Verizon explains how IT of cials can make the extended enterprise a reality in their agencies. Verizon on Uni ed Communications QHow can the integration of voice, video and data networks help an agency improve its operational ef ciency and deal with increasingly constrained budgets? ABy integrating voice, video and data networks, an agency will achieve the means to maximize its investment in infrastructure and networking assets. Rather than supporting disparate access and network technologies for voice, video, and data, an agency can now leverage a single "pipe" and intelligent backbone to support true converged services. This is accomplished through the use of IP-based technologies leveraging a quality-of- service framework to ensure applications are given proper precedence and treatment across a converged network. Collapsing at the network layer also eliminates cost, with an agency's operational expense now tied to a single access and backbone infrastructure. Implementing a converged infrastructure also will enable the use of mobility as business applications will now be extensible to smart devices (smartphones and tablets), which could lead to better support for enterprise telework initiatives. Numerous government agencies are exploring ways to save operating expense in real estate. Mobility and telework use cases provide a means to reduce signi cant costs. QHow can agencies leverage uni ed communications to increase the productivity of their employees? A By consolidating disparate networks into a single infrastructure and then extending the capabilities of IP beyond the network and into the mobile environment, agencies can make business applications available to the mobile worker. Mobile workers can continue to be productive outside of the of ce because not only can they access enterprise applications but can they can be reached as if they were present within a wired environment. Voice and video conferencing can be supported over a smart phone or tablet. Data and les can be shared over wireline and wireless systems. Collaboration with people and systems are no longer dependent on geography. Because employees now will be able to collaborate instantaneously while having access to enterprise data Sponsored Content Danny Johnson Director of Marketing, Verizon Enterprise Solutions for Public Sector