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GCN : November 2013
EDITOR'S DESK BY PAUL MCCLOSKEY HOW TO REACH THE STAFF You can reach staff members of 1105 Government Information Group. A list of staff members can be found online at www.gcn.com. Go to Contact GCN and click on GCN Editors, Writers, Staff and Beats. Staff members of the 1105 Govern- ment Information Group can also be reached by e-mail, phone, fax or mail. E-MAIL: To e-mail staff members, please use the naming convention of rst initial followed by their last name @1105govinfo.com. So John Smith would be email@example.com. PHONE OR FAX: The switchboard is open weekdays 8:30 a.m. to 5:30 p.m. Eastern time. After 5:30 p.m. you will be directed to individual extensions. VIENNA OFFICE: (703) 876-5100; Fax (703) 876-5059. 8609 Westwood Center Drive, Suite 500, Vienna, VA 22182-2215. CORPORATE OFFICE: (weekdays, 8:30 a.m. -- 5:30 p.m. PT) Telephone 818-814-5200; Fax 818-734-1522 9201 Oakdale Avenue, Suite 101, Chatsworth, CA 91311 EDITORIAL INQUIRIES: Go to gcn.com/pressroom REPRINTS: For all editorial and advertising reprints of 100 copies or more,and digital (Web-based) reprints, contact PARS International, Phone (212) 221-9195, E-mail: 1105reprints@ parsintl.com/QuickQuote.asp EDITORIAL STAFF EDITOR-IN-CHIEF PAUL McCLOSKEY EXECUTIVE EDITOR SUSAN MILLER EDITOR AT LARGE KEVIN McCANEY EDITORS/WRITERS MANAGING EDITOR ONLINE HEATHER KULDELL SENIOR EDITOR RUTRELL YASIN GCN LAB DIRECTOR JOHN BREEDEN II SENIOR WRITER WILLIAM JACKSON CONTRIBUTING WRITERS MICHAEL DACONTA, KATHLEEN HICKEY, PATRICK MARSHALL, SHAWN MCCARTHY EDITORIAL/ONLINE PRODUCTION CREATIVE DIRECTOR JEFF LANGKAU ASSISTANT DRAGUTIN CVIJANOVIC ART DIRECTOR SENIOR WEB BISWARUP DESIGNERS BHATTACHARJEE MARTIN PEACE PRESIDENT JAMES CAUSEY CHIEF CONTENT ANNE A. ARMSTRONG OFFICER CHIEF REVENUE WENDY LaDUKE OFFICER CHIEF MARKETING CARMEL McDONAGH OFFICER PRESIDENT & CHIEF NEAL VITALE EXECUTIVE OFFICER SENIOR VICE RICHARD VITALE PRESIDENT & CHIEF FINANCIAL OFFICER EXECUTIVE MICHAEL J. VALENTI VICE PRESIDENT VICE PRESIDENT, CHRISTOPHER M. COATES FINANCE & ADMINISTRATION VICE PRESIDENT, ERIK A. LINDGREN INFORMATION TECHNOLOGY & APPLICATION DEVELOPMENT VICE PRESIDENT, DAVID F. MYERS EVENT OPERATIONS CHAIRMAN OF JEFFREY S. KLEIN THE BOARD www.gcn.com Volume 32 Issue 11 In our cover story this month, we take stock of the state of shared services in government. As the piece by John Moore points out, it s an idea as old as computing itself, when access to com- puter resources was time-shared among client organizations. And in various forms, the idea is still very much alive. That s because its basic ration- ale -- o ering a way to tap the value of otherwise idle computer resources -- is as reasonable and appealing today as it was 50 years ago. In government, the idea is es- pecially compelling considering the public interest in being able to scale computing power across agencies still investing in their own data centers. And as cloud technology expands to make it easier to host more applications and services, the idea seems even more functional. But while there are some sig- nificant shared services projects underway (several of the more innovative ones are featured in our story), the reality is that even after 50 years the idea is mostly still a novelty in govern- ment, an exception to the ten- dency to protect your own data, manage your own resources and roll your own apps. But there are signs of disrup- tion on the horizon that could interfere with these IT creature comforts and eventually make it much easier to form sharing arrangements from one agency or o ce to another. One is the emergence of cloud computing as the standard for enterprise IT, a transformation that GCN Reality Check columnist Mike Daconta says will finally move the cloud "across the chasm" to mainstream adoption. Even with much larger and more security-sensitive agencies modeling cloud as a commod- ity, however, it may take more to move individual rank-and-file agencies across the chasm. That push could come in part from newer technologies that make it easier to use the cloud. One such e ort is the Institute of Electrical and Electronics Engineers plan to enable what it calls the "Intercloud," a basket of standards supporting interoper- ability between cloud providers, technologies and services. The Intercloud would provide stan- dards for thousands of di erent cloud services and technologies, much like the Domain Name System now routes protocols for the Internet. "In the same way that proprie- tary networks were made easy to use by the Internet, the vision of this e ort is for clouds, including proprietary clouds, to be made interoperable and easy to use via the Intercloud," Joe Weinman, who chairs IEEE s Intercloud testbed executive committee, said in a recent blog post. While agencies will continue to pioneer uses of shared servic- es in government, the emergence of these new technologies will make their e orts much easier and more entrepreneurial. As a tool for cost control, consumer convenience and service on de- mand, shared services will then be a winning play. • WHAT WILL IT TAKE TO GET AGENCIES TO SHARE SERVICES? 4 GCN NOVEMBER 2013 • GCN.COM GCN (ISSN 0738-4300) is published monthly by 1105 Media, Inc., 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. Periodicals postage paid at Chatsworth, CA 91311-9998, and at additional mailing of ces. Complimentary subscriptions are sent to qualifying subscribers. Annual subscription rates payable in U.S. funds for non-quali ed subscribers are: U.S. $125.00, International $165.00. Subscription inquiries, back issue requests, and address changes: Mail to: GCN, P.O. Box 2166, Skokie, IL 60076-7866, call (866) 293-3194, outside U.S. (847) 763-9560; fax (847) 763-9564 or email GCNmag@1105service.com. POSTMASTER: Send address changes to GCN, P.O. Box 2166, Skokie, IL 60076-7866. Canada Publications Mail Agree- ment No: 40612608. Return Undeliverable Canadian Addresses to Circulation Dept. or XPO Returns: P.O. Box 201, Richmond Hill, ON L4B 4R5, Canada. GCN SoMe: REACH US ON SOCIAL MEDIA gcn.com/twitter gcn.com/linkedin gcn.com/facebook gcn.com/googleplus LET'S CONNECT! GCN uses Twitter, Linked In, Facebook and Google Plus to keep you informed of new case studies, product information and expert opinion on the performance of technology in the public sector. To reach us, please connect with us at the links above.