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GCN : January 2014
THE BEGINNING of a new year is always a good time to evaluate where IT trends are heading and what these potential changes might mean to government IT managers. Such examinations often fall at the crossroads of known data trends, educated specula- tion and comments passed along by government IT execu- tives. All of those sources togeth- er can help paint a fairly ac- curate picture of government IT trends on the horizon. Here are some we expect to see in the coming year: RENEWED EMPHASIS ON "CONNECTION SECURITY" As more solutions move to the cloud, end-to-end continuity and security becomes more important. At the same time, we are seeing a huge pro- liferation of mobile devices and the steady growth of the Internet of Things, which can range from networked appliances to smart parking meters and more. All of these systems need secure connec- tions, often across the open Internet. To provide a reliable level of security, there is likely to be a 12 percent increase in authentication spending for 2014, and 10 percent to 11 percent growth for the fol- lowing two years. In order to enable these types of secure connections, government agencies can either spend their money on their own hosted solution, or they can purchase it as a service. GOVERNMENT IT IN 2014: MORE CONNECTIONS, MORE EXPOSURE, MORE RISK INTERNAUT BY SHAWN McCARTHY CLOUD SPENDING WILL LEVEL OFF We expect federal cloud ser- vices spending will reach $1.7 billion in fiscal 2014, which means cloud will account for roughly 3.3 percent of the federal IT budget. That's down about 0.2 percent from last year. But a recovery is on the horizon. We expect to see this market reach $7.7 billion by fiscal 2017. It's worth noting that across other industries soft- ware as a service is the lead- ing type of cloud solution. But government is di erent. For government agencies, the top cloud solution purchased is infrastructure as a service. Between now and 2017, IaaS will grow to $5.4 billion, software as a service will grow to $2.4 and platform as a service will grow to $1.1 billion. As for types of clouds, fed- eral private cloud spending currently outnumbers public cloud spending about 20 to one. Because government has unique security needs, agencies need to work with trusted partners in highly controlled environments. For that reason, private cloud solutions will be the clear government preference for the next several years. "SMART CITY" SOLUTIONS WILL EVOLVE Today many cities have an online 311 trouble ticketing system or citizen-complaint call center. Some originally were created to channel non- emergency calls away from 911/emergency answering systems. But some cities are realizing that these types of call centers can be expanded to transform city operations and citizen experiences while providing a way to track city performance. Call center or open 311 technology can be the starting point for a "no wrong door" city strategy, always chan- neling citizens to the correct department for specific issues. It also can help cross-reference types of complaints against neighborhoods or citizen demographics. THE IT LANDSCAPE FOR FISCAL 2014 The full U.S. government IT budget, for calendar year 2014, is expected to be roughly $115 billion. That includes all types of spending, including sta salaries, space and equipment rental, as well as hardware, software and IT services. But "addressable" spending --- the part of the budget that goes just toward hardware, software and IT services --- totals about $75.7 billion, and the budgets look like this: • Federal civilian - $26.6 bil- lion • Federal DOD - $24.0 billion • State - $13.7 billion • Local - $11.4 billion These numbers show healthy spending for IT at a time when some vendors have indicated they are seeing a decline in their government sales. The reality is that some technology spending is being rechanneled into cloud, into consolidated data centers where more solutions reside on virtualized systems and into more powerful mobile devices, such as smartphones and tablet computers. The bottom line is that the IT landscape for government is shifting, and it will con- tinue to shift in 2014. But the market itself remains healthy. It's just branching out in new ways. • --- Shawn McCarthy is research director for IDC Government Insights. The IT landscape for government is shifting, and it will continue to shift in 2014. But the market itself remains healthy and is branching out in new ways. 14 GCN JANUARY 2014 • GCN.COM