by clicking on the page. A slider will appear, allowing you to adjust your zoom level. Return to the original size by clicking on the page again.
the page around when zoomed in by dragging it.
the zoom using the slider on the top right.
by clicking on the zoomed-in page.
by entering text in the search field and click on "In This Issue" or "All Issues" to search the current issue or the archive of back issues respectively.
by clicking on thumbnails to select pages, and then press the print button.
this publication and page.
displays a table of sections with thumbnails and descriptions.
displays thumbnails of every page in the issue. Click on a page to jump.
allows you to browse through every available issue.
GCN : March 2015
FEATURE 22 Identity crisis Tools for agencies managing the transition to an identity-based ecosystem BY BRIAN ROBINSON 27 An Internet of super sensors Chicago and San Francisco are partnering with local national labs to develop large sensor platforms capable of gathering data on traffic, air quality, gunshots and more BY PATRICK MARSHALL CASE STUDIES 30 APP ENABLED 311 Philadelphia’s 311 transfers power to city residents BY STEPHANIE KANOWITZ 31 THE DIGITAL OFFICE Solid processes are key to paperless procurement packages at the Jet Propulsion Lab BY STEPHANIE KANOWITZ 32 MOBILE MANAGEMENT Indiana ramps up mobile apps for government BY PATRICK MARSHALL 4 GCN MARCH 2015 • GCN.COM GCN (ISSN 0738-4300) is published 11 times a year, monthly except Dec by 1105 Media, Inc., 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. Periodicals postage paid at Chatsworth, CA 91311-9998, and at additional mailing offices. Complimentary subscriptions are sent to qualifying subscribers. Annual subscription rates payable in U.S. funds for non-qualified subscribers are: U.S. $125.00, International $165.00. Subscription inquiries, back issue requests, and address changes: Mail to: GCN, P.O . Box 2166, Skokie, IL 60076-7866, call (866) 293-3194, outside U.S. (847) 763-9560; fax (847) 763-9564 or email GCNmag@1105service.com. POSTMASTER: Send address changes to GCN, P.O . Box 2166, Skokie, IL 60076-7866. Canada Publications Mail Agreement No: 40612608. Return Undeliverable Canadian Addresses to Circulation Dept. or XPO Returns: P.O . Box 201, Richmond Hill, ON L4B 4R5, Canada. INSIDE BRIEFING 6 Can agencies make digital strategy work? 7 DOE pilots big data infrastructure projects 8 How to avoid the coming ‘dark age’ for digital records 10 New Jersey opens Real Time Crime Center 12 NGA sets up geospatial portal on AWS cloud 13 Software freezes devices that fall offline 14 SSA websites win big in user satisfaction 15 Apache Spark triggers next stage of near- real-time big data COMMENTARY 18 CYBEREYE Cyber info sharing: more noise than signal? 19 INDUSTRY INSIGHTS CDM phase 2: how to avoid déjà vu all over again 20 Can dynamic case management modernize citizen services? 34 EMERGING TECH Using smartphones for identity authentication 0315gcn_004.indd 4 3/4/15 10:34 AM